Reset User Progress

You can reset the progress of a user for a specific workflow or all workflows. This can be useful when you want to test the onboarding experience again or when you want to reset the progress for a specific user. You can reset the progress from the SDK or from the Prodio Workflows Cloud.

Reset from SDK

To reset from the SDK, make sure you identify the user first. After the user is identified, you can call one of the following functions to reset the progress for the given userId.

Reset Single Workflow

To reset a specific workflow for a user, you can call the resetWorkflow function with the workflow human ID as an argument. To get the workflow human ID, head over to the Settings tab of the workflow in the Prodio Workflows Cloud.

import { resetWorkflow } from "@Prodio/workflow";
 
// Reset single workflow
resetWorkflow("my-workflow");

Reset All Workflows

To reset all workflows for a user, you can call the resetAllWorkflows function.

import { resetAllWorkflows } from "@Prodio/workflow";
 
// Reset all workflows
resetAllWorkflows();

Reset from Prodio Workflows Cloud

Similarly to the SDK, you can reset user progress from the Prodio Workflows Cloud.

Reset All Workflows

To reset all workflows for a user, head over to project settings in the Prodio Workflows Cloud and enter the userId you want to reset the progress for and confirm the action. This will reset the progress for the given userId for all workflows in the project.

Reset Single Workflow

To reset a specific workflow for a user, head over to the workflow settings in the Prodio Workflows Cloud and enter the userId you want to reset the progress for and confirm the action. This will reset the progress for the given userId for the specific workflow.